Status notifications

You can be proactively notified of planned maintenance, upcoming releases, and new incidents by subscribing to status updates.

Subscribe to communications

Notifications of status updates are sent out from the Status portal via email. To subscribe:

  • Visit https://status.trustmarque.com
  • From the main menu bar select Subscribe
  • Enter your email address and press Subscribe. You will see the following options:

    Screenshot of subscription notification options
    Subscribe to notifications
  • Check the boxes next to each system that you wish to subscribe to notifications for
  • Press Update Subscription to confirm your preferences

Verify your email

  • You will be sent an email entitled “Verify Your Subscription” which contains a link to verify your email address. You must complete this verification process before you will receive communication notifications.

    Screenshot of the verification email
    Verify your email address

After clicking on the Verify button in the email (or copying and pasting the URL into your browser) you will see a message indicating that you are now signed up to receive email notifications.

No email?
Please check your spam or junk folders in case the verification email has been incorrectly categorised by your email provider.

Unsubscribe or change preferences

If you need to change which notifications you receive or unsubscribe from Status notifications entirely, you can do so through the links provided in every notification email.

Screenshot of a sample email email
Change your communication preferences